Terms of service

Quotes

Quotes are itemized and valid until the date shown on them. A job starts when you accept the quote in writing. If the specification changes after acceptance we issue a revised quote before continuing.

Artwork and rights

You confirm that you own, or have permission to use, any artwork, names and marks you send us. We use your files only to prepare and produce your job and do not publish them without your written permission. For original logo design, usage rights are stated on the quote and transfer on final payment.

Proofs

Digital work: after you accept the quote, we prepare a draft and send a preview. You approve that preview before the final file is released. Physical work: bulk production starts after you approve the placement or stitch proof and the payment stated on the quote. Approval applies to the exact version sent. A change after approval requires a new proof and may change the price and date.

Payment

Payment terms and accepted methods are stated on each quote. Digital files are released on payment. Product orders enter production after proof approval and the payment stated on the quote.

Delivery

Production times and shipping estimates are stated on the quote. Shipping estimates are provided by the carrier and are not guaranteed. Import duties and taxes in the destination country are the responsibility of the recipient unless the quote states otherwise. See shipping and delivery.

Corrections and remakes

See corrections, remakes and refunds.

Business details

OneGo Stitch (OneGo Stitch) lists its location as United States. Questions about these terms: info@onegostitch.com.