Shipping & delivery

Digital files

Embroidery files, vector artwork and logo files are sent as a download link once payment is received. There is nothing to ship and no shipping charge.

Physical orders

Patches, apparel, printed goods and caps are shipped with tracking. Every product quote shows the shipping cost and an estimated transit time for your postal code, separate from the production time. The dispatch location is the one written on that quote.

Tell us the destination country and postal code when you request a quote so shipping can be estimated. We do not publish a dispatch country until it is confirmed.

Customs and duties

Import duties and taxes charged by your country are the responsibility of the recipient unless your quote states otherwise. Commercial invoices are included with each shipment.

Timing

Production time starts after proof approval and payment. Shipping time starts at dispatch. Both are shown on the quote so you can see the total lead time before you order.