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How it works

From your artwork to files or finished products in four steps

You review a preview before we deliver the file or start production. Every quote states what is included, the price, the timing, and how to pay.

  1. 01

    Send your requirements

    Choose the service, upload artwork and tell us size, quantity, placement and the date you need it.

    • Use the quote form; it asks only for what your service needs.
    • Attach artwork if you have it. If not, describe it and we will advise.
    • Give the date you need files or delivery.
  2. 02

    Receive an itemized quote

    Digital work is quoted per file. Products are quoted per unit with shipping shown separately. Payment terms are on the quote.

    • Digital work: price per file or per design, with formats listed.
    • Products: unit price, decoration, and shipping to your postal code shown separately.
    • Payment terms and quote validity are written on the quote.
  3. 03

    Approve the preview

    For files, we digitize or redraw a draft, then you review the preview. For products, you approve a placement proof before bulk production. Changes are made at this stage.

    • Digital jobs: the preview is generated from the draft file, then you approve it.
    • Product jobs: a placement proof is approved before bulk production.
    • Changes at this stage are part of the job. Approval locks that version.
  4. 04

    Receive files or products

    Approved files are delivered for download. Products are manufactured after proof approval and the payment on the quote, then shipped with tracking.

    • Files: download link sent on payment.
    • Products: production after approval and payment, then dispatch with tracking.
    • Reorders reuse the approved specification under your reference.

Digital or physical

Two kinds of delivery

Files (digitizing, vector, logo)

After you accept the quote we prepare a draft, you approve the preview, and the final files arrive by download. A production correction is included if an embroidery file needs adjusting on your machine. Nothing is shipped.

Products (patches, apparel, print, caps)

Production starts after proof approval and payment as stated on the quote. Orders ship with tracking to the address you give. Import duties in your country, if any, are the recipient's responsibility unless the quote says otherwise.

Next step

Tell us what you need

Email the service, artwork, quantity and date. We reply with an itemized quote and timing.

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