Privacy

What we collect

When you request a quote we collect your name, business name (if any), email, phone number (if given), country, delivery details for product orders, the job specification and any artwork you upload. We also record the page the request came from and a hashed network address for abuse prevention.

How it is used

To reply to you, prepare the quote, produce the job, ship it and handle corrections. We do not sell or share your details for marketing. Company updates are sent only if you tick the optional box, and you can unsubscribe at any time.

Artwork

Uploaded files are stored privately for quoting and production and are never made public. We do not publish customer work without written permission. Files are kept so repeat orders can reuse the approved version. Email info@onegostitch.com with your reference to have them deleted.

Service providers

The website is hosted on Vercel. Quote confirmations and staff notifications are sent through a transactional email provider. These providers process data on our behalf under their own terms.

Cookies and analytics

Only cookies essential to running the site are set. Any analytics added in future will run only with your consent and will never receive artwork or contact details.

Your rights and contact

You can ask for a copy of the information we hold about you, corrections, or deletion. Email info@onegostitch.com or use the contact page.